Typical Tasks
Add new material to file records or create new records as necessary.
Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Answer questions about records or files.
Gather materials to be filed from departments or employees.
Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Social
Working with people
What personality traits do you need to succeed?
Attention to Detail
Dependability
Cooperation
Integrity
Independence
Adaptability/Flexibility
What key skills are needed for this job?
Reading Comprehension
Active Listening
Writing
Speaking
Critical Thinking
Monitoring
Expected Knowledge
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Common Activities
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
